PC problem. Help
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Old 12-25-2008   #1
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Default PC problem. Help

Will spare you the boring details and tell the main things that I did:

1- PC froze, so restarted.
2- Went to Restore point 1. No luck.
3- Went to Restore point 2, which is about a week earlier than restore point 1. Still no luck.

It's a Dell XPS 710 (or something like that), Win XP Pro, 4 GB ram.

Any advice will be appreciated. Thanks.

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Old 12-25-2008   #2
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Default Re: PC problem. Help

Bare details aren't good enough. It froze? And what about it? You restarted. And?

We got all kinds of computers that "freeze" and when they are rebooted, they work. What does yours do? Nothing? Define "Still no luck"...

Just because it froze doesn't warrant a "roll back" to a previous restore point....
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Old 12-25-2008   #3
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Default Re: PC problem. Help

Did you install anything new?
Added new hardware?
Did windows do any updates?
How old is PC?
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Old 12-25-2008   #4
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Default Re: PC problem. Help

Thanks Mr.P. Was worried that too much details will turn people off.

What happened, in sequence, is:
- Started the PC, got a note to update the Flash thing (Adobe, I believe). But since I forgot to connect to the internet I canceled it.
- When connecting to the net, I got another update request...from a software that's anti-flash (can't remember the name at the moment ).
- Few posts at the Camel then started the external HD.
- Inserted the CF card, but it wasn't recognized.
- Went to Windows Explorer to see if it can see/read the external HD. It showed the files in the HD.
- When I clicked on a random photo file it froze.

Hope that and the first post can give the experts here an idea of what went wrong.

Thanks in advance.
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Old 12-25-2008   #5
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Default Re: PC problem. Help

Thanks, Eero.

I think (but I'm no expert here) that those updated are what causing the problem.
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Old 12-25-2008   #6
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Default Re: PC problem. Help

Remove CF and External HD
Reboot system if required

Does it function OK?

Next
Connect External HD . Does it work correctly?

Next
Next try CF does it work?

Try to do only 1 thing at a time to help isolate the cause.
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Old 12-25-2008   #7
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Default Re: PC problem. Help

The above should be very helpful. Try to isolate the problem.

Sometimes the external drive gives a problem since there is so many files and it takes a while since it is external. Maybe you did not wait long enough.

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Old 12-25-2008   #8
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Default Re: PC problem. Help

Oh, the PC won't start. With or without HDs/CFs or anything else.

Well, it starts, somewhat, till that blue "dots" (for a lack of a better description) go across the screen. Then nothing happens.

Edit: when restarting (like 10 times) the external HD was off (no electricity to the HD).
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Old 12-25-2008   #9
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Default Re: PC problem. Help

What do you mean "blue Dots"?

I don't think I have seen that before. I have seen the blue screen of death but that is writing not dots.

Can you start and do anything in Safe mode?

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Old 12-25-2008   #10
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Default Re: PC problem. Help

The blue dots are the things Windows show before fully starting. I'm sure you recognize them if you see them. They show before the sound comes out, if you know what I mean

And yes, I can start at Safe Mode (which I did like 5 times). But don't know what to do then


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