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Old 10-05-2013   #1
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I have a program that is telling me that I have problem's
with my two external H/D . Are these type's of software reliable
thanks a lot

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Old 10-05-2013   #2
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Default Re: software

Depends on the software and the warning message.

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Old 10-05-2013   #3
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Default Re: software

Quote:
Originally Posted by Seawolf66 View Post
I have a program that is telling me that I have problem's
with my two external H/D . Are these type's of software reliable
thanks a lot
What's the program? What's the message, exactly?
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Old 10-05-2013   #4
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Probably not. Most good drive manufactures such as WD, Seagate etc. have their own similar software tools designed for their own SMART drive configurations. Those are generally pretty reliable.
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Old 10-05-2013   #5
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Default Re: software

Quote:
Originally Posted by JDArt View Post
What's the program? What's the message, exactly?
Ditto Ditto Ditto

Also you say 2 external drives. Are they completely separate drives or are they in a dual drive enclosure with RAID?
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Old 10-06-2013   #6
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Default Re: software

Its a software program that came with my new computer, its dells version to
make sure the computer is running ok : here are two screen shots
hope this helps
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File Type: jpg run test-1.jpg (84.6 KB, 64 views)
File Type: jpg run test-2.jpg (95.5 KB, 64 views)
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Old 10-06-2013   #7
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Your Dell came with "My Dell powered by PC Doctor". My Dell is a program developed by PC-Doctor and is a control panel for system tools and diagnostics for Dell PCs which is pre-installed.
It is what Dell uses to keep the systems hardware checked and up to date with drivers, etc. It is considered reliable or Dell would not continue to implement it on their systems (well sort of). It can be uninstalled. Make sure your Dell software is up to date.

I would get a second opinion. There is no such thing as "normal" when it comes to drive failures.

Like Gryphon pointed out, use a diagnostic tool made by your External Drives manufacturer. Check out 7 free Hard Drive testing utilities Here you will find the links to disk checking utilities for the major hard drive brands.
You can also check it again with Passmark DiskCheckup which I use quite often. Also free. To use it, install the software. Once started, choose your hard drive and click the Desk Self Test tab. You can run a short test or Extended test and click the Start Test button.
  • Check that the power cable is securely connected to the external drive and wall socket.
  • Do not connect the drive through a USB hub, connect it directly to the PC. Only use the USB ports found on the back of the tower or only use USB ports on the laptop directly.
It would be odd to have both drives reporting failures at the same time but not impossible. If your getting failure warnings with another hard drive checker, I would consider replacing them to be safe.
Just my 2 cents. JD might have more insight on this particular problem. BTW I'm not a fan of Dell, just so you know.
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Old 10-06-2013   #8
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Default Re: software

EDIT:
Seawolf, if the above post was confusing, try this
Get a 2nd opinion. You most likely are using Seagate or Western Digital.

Click here for Seagate diagnostic tools download.
Heres the How to video for Seagate.

Click here for Western Digital diagnostic tool download.
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Old 10-06-2013   #9
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thanks a lot
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Old 10-22-2013   #10
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UPDATE

see attached shaking my head and thanks to all of you for your help


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