Tips to avoid Airline theft or at least get yr money back
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Old 03-26-2010   #1
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Default Tips to avoid Airline theft or at least get yr money back

I just returned from a business trip to Berlin. I was thinking that in the evenings I could snap a few pics and add to my collection.
But I did the fatal mistake of checking in my camera gear. Having read of people with problems of damaged gear in the past I thought that was the problem so I packed it real well ensures it was properly protected and sent it off.
I did have a second thought but I figured it would be the best.

As I arrived in Berlin I picked up the luggage to check that everything was OK and nothing damaged and no everything was not OK. The suitcase felt lighter! And lo and behold, the camera gear was gone!

OK first mistake was done. Now comes the second mistake:
Declaring that I lost a camera. Unfortunately honesty sucks here, because of their insane rules. Insurance doesn't cover electronic equipment! So if you get an armani suit stolen they will pay for that but when it's a camera - nope.

So knowing that I will tell them that I lost a whole bunch of clothes from some expensive brand and they will pay that!?

Well this just sucks. Or maybe we should just declare that it wasn't an electronic camera but a mechanical one!

Well if anyone has any experience on solving such problems and getting the insurance to cover the costs I am open to all ideas.


PS: Instead of solving the theft problems they just dont cover it in the insurance, love those solutions.

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Old 03-27-2010   #2
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Default Re: Tips to avoid Airline theft or at least get yr money back

Martin, I am sorry to hear about the loss of your camera equipment. Although this is too late to be of any help for you, I recommend a separate insurance policy for your camera equipment. I will be using Pergande & Pöthe GmbH for my equipment.

I tried to add the equipment to my renter's insurance, but the maximum claim is 1,000 Euros. P&P, and I assume other specialist companies, will insure for all situations of loss and damage, except for obsolescence, up to the replacement value. I have to send copies of the invoices and pictures of the equipment showing serial numbers with the policy application. For the equipment that I bought from private sellers, a copy of the PM or email transaction or a cut sheet from its approved reseller will be used to establish value.
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Old 03-29-2010   #3
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Default Re: Tips to avoid Airline theft or at least get yr money back

Sorry to hear about having your equipment stolen. I am flying next weekand plane to carry all of mine on. I do have insurance just in case I have to check my stuff in baggage.
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Old 03-29-2010   #4
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Default Re: Tips to avoid Airline theft or at least get yr money back

Thanks for your tips. Just verify that the insurance also includes theft on flights and in checked in luggage. Because I thought I was insured with Amex travel insurance but it insures everything except that.
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Old 03-29-2010   #5
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Default Re: Tips to avoid Airline theft or at least get yr money back

Quote:
Originally Posted by martinsoler View Post
Thanks for your tips. Just verify that the insurance also includes theft on flights and in checked in luggage. Because I thought I was insured with Amex travel insurance but it insures everything except that.
In the U.S., home insurers will often give you the best deals on insuring camera equipment through a so-called "rider" policy. Check to see whether you can get one. That would cover loss from theft or accident. Too late for your current predicament, of course, but for the future, consider such a comprehensive policy a necessity.
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Old 03-29-2010   #6
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Default Re: Tips to avoid Airline theft or at least get yr money back

Here's an excerpt from a CONTRACT OF CARRIAGE that determines their responsibility:

Carrier assumes no responsibility and will not be liable for money; jewelry; photographic, video, and optical equipment; computers and other electronic equipment; computer software; silverware and china; fragile or perishable items; liquids; precious gems and metals; negotiable papers; securities; business or personal documents; samples; items intended for sale; paintings, artifacts, and other works of art; antiques; collectors’ items; unique or irreplaceable items; heirlooms; research, experimental, and scholastic items and documents; manuscripts; furs; irreplaceable books or publications; and similar valuables contained in checked or unchecked baggage. For the passenger’s protection, these items should not be transported in or as checked baggage.


They otherwise will reimburse up to 4400 USD - but, just dont declare it as photographic equipment. Lame but true.
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Old 03-29-2010   #7
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Default Re: Tips to avoid Airline theft or at least get yr money back

Thanks JDArt - well on the plus side it will give me a good reason to get some other equipment. And meanwhile just gotta get the most of it.
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Old 03-29-2010   #8
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Default Re: Tips to avoid Airline theft or at least get yr money back

I belive there is a dollar limit per bag checked. Not sure if it is just for lost bags or what but worth looking into for those that nay make this mistake.

I also believe that it is illegal to check some stuff, like a laptop, since they are a possible tinny device. Therefore, probably the no electronic coverage. That and it is easy to see on a "radar" by baggage peeps.

I'd never check thecameta gear or the laptop, and this is why. I doubt if you told them your suit was an Armani that they would pay, unless you could prove it wasan Armani one. Probably get you limited on a per item or per bag charge.
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Old 03-29-2010   #9
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Default Re: Tips to avoid Airline theft or at least get yr money back

Quote:
Originally Posted by martinsoler View Post
Thanks JDArt - well on the plus side it will give me a good reason to get some other equipment. And meanwhile just gotta get the most of it.
Yeah. And you probably now know this, but always follow the golden rule of traveling with camera equipment: never put any of it in your checked baggage!
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Old 03-29-2010   #10
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Default Re: Tips to avoid Airline theft or at least get yr money back

Yep and as many photographers say, becoming a real pro comes from practice... I just practiced the check-in your photo gear concept and realized that it failed. Well I wont be doing that again.

And for all the newbies out there like me who don't intend to donate their gear to airport workers, never check it in unless you've got good insurance.


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