WHCC Test Photos Problem - PhotoCamel

JuDiThA · 12-19-2007

Hi, I'm trying to upload my 5 test prints to WHCC. After each time I try, I get a message that says "chris.jpg is not a jpeg file. Please make sure you are uploading a jpeg file and try again" or something like that. What am I doing wrong? Customer service could not help me so i figured i would ask the experts here. thanks in advance
==Judy

taygull · 12-19-2007

I'd email them the file and ask them what is wrong with it.

Mr. Pickles · 12-19-2007

Is it a JPG? Could someone have changed the extension of the file to JPG from something other than JPG?

Also, are they still in the RGB color mode? Sometimes, some programs or scripts will cough up a JPG if it is in CMYK color mode.

Lastly, I have heard that Faststone Image Viewer converts to JPG 'different" and it caused issues uploading to Flickr. WHCC may use the same "software" during the upload as Flickr and thus it is the same. If you used Faststone, can you try to resave using something else (PSE, IrfanView, etc)

JuDiThA · 12-19-2007

Quote:

I'd email them the file and ask them what is wrong with it.

Hi, I did this and CS said that the file was ok?? They sent me a new link to use but that didn't work either. Thanks for your suggestion

Hi mr pickles, They are definately jpegs and I also made sure that they were in the right color mode when i put the 5 photos in a seperate folder. As for the software, I'm not sure about that. They sent me a link to complete my registration. I uploaded each file using their link?? I use CS3 for image editing. They said to make sure that the file extension was jpeg
Thank you for help....still trying to figure it out
==Judy

taygull · 12-20-2007

Have them take your file and upload it using the link they sent you. Also try turning off your firewall or virus software while trying to use the link.

JuDiThA · 12-20-2007

Thanks everyone. I ended up just emailing the test pictures directly to them. We never did figure out what was wrong
==Judy

k9ofkaos · 12-25-2007

This is a little late, but I had the same problem when I sent my test files. I had saved them in PS as level 12 jpegs. I resaved them as level 10 and they went up just fine. Go figure.

dgs · 12-25-2007

That jogs my memory, don't they ask for level 10? I think there was a post just about this issue.

thanks,
Danny

Bob Stothfang · 12-25-2007

I always send mine as level 10 and I have never had a problem.

AJW390 · 12-25-2007

They require it to be a level 10 JPEG.

12-19-2007	#1 (permalink)
JuDiThA Bactrian Location: Arizona Posts: 2,061 CamelKarma: 1246 Editing OK?: Yes Gallery \| Blog	WHCC Test Photos Problem Hi, I'm trying to upload my 5 test prints to WHCC. After each time I try, I get a message that says "chris.jpg is not a jpeg file. Please make sure you are uploading a jpeg file and try again" or something like that. What am I doing wrong? Customer service could not help me so i figured i would ask the experts here. thanks in advance ==Judy __________________ __________________ Members don't see this ad. Register your free account today and become a member on PhotoCamel - Your Friendly Photo Community, gaining access to posting privileges, contests, free plug-ins and other downloads, unlimited online storage for your photographs, reviews, free marketplace listings, and much more.
	__________________ "The camera is an instrument that teaches people how to see without a camera"

12-19-2007	#2 (permalink)
taygull Vicuna Posts: 119 CamelKarma: 263 Gallery \| Blog	Re: WHCC Test Photos Problem I'd email them the file and ask them what is wrong with it.

12-19-2007	#3 (permalink)
Mr. Pickles Camel Breath Location: Old Folks Home Posts: 11,319 CamelKarma: 2463 Gallery \| Blog	Re: WHCC Test Photos Problem Is it a JPG? Could someone have changed the extension of the file to JPG from something other than JPG? Also, are they still in the RGB color mode? Sometimes, some programs or scripts will cough up a JPG if it is in CMYK color mode. Lastly, I have heard that Faststone Image Viewer converts to JPG 'different" and it caused issues uploading to Flickr. WHCC may use the same "software" during the upload as Flickr and thus it is the same. If you used Faststone, can you try to resave using something else (PSE, IrfanView, etc)
	__________________ Idiot Savant AND trouble-maker... What's Camel Karma? Posting Images Tutorial

12-20-2007	#5 (permalink)
taygull Vicuna Posts: 119 CamelKarma: 263 Gallery \| Blog	Re: WHCC Test Photos Problem Have them take your file and upload it using the link they sent you. Also try turning off your firewall or virus software while trying to use the link.

12-20-2007	#6 (permalink)
JuDiThA Bactrian Location: Arizona Posts: 2,061 CamelKarma: 1246 Editing OK?: Yes Gallery \| Blog	Re: WHCC Test Photos Problem Thanks everyone. I ended up just emailing the test pictures directly to them. We never did figure out what was wrong ==Judy
	__________________ "The camera is an instrument that teaches people how to see without a camera"

12-25-2007	#7 (permalink)
k9ofkaos F1 Camel Location: Heart of Dixie Posts: 3,723 CamelKarma: 6678 Editing OK?: Yes Gallery \| Blog	Re: WHCC Test Photos Problem This is a little late, but I had the same problem when I sent my test files. I had saved them in PS as level 12 jpegs. I resaved them as level 10 and they went up just fine. Go figure.
	__________________ Maurice "Mojo" Jones I can't believe it has come to this: I am rooting for the Florida Gators this Saturday. Lord forgive me. There is only one letter difference between Saban and Satan

12-25-2007	#8 (permalink)
dgs Vicuna Location: Oklahoma City, OK Posts: 226 CamelKarma: 37 Editing OK?: Yes Gallery \| Blog	Re: WHCC Test Photos Problem That jogs my memory, don't they ask for level 10? I think there was a post just about this issue. thanks, Danny
	__________________ I am a hobbyist and can take brutally honest critiques. I just request you tell me how to fix it, or how you edited it! Last edited by dgs : 12-25-2007 at 11:44 AM. Reason: edit found the post

12-25-2007	#9 (permalink)
Bob Stothfang Vicuna Posts: 58 CamelKarma: 79 Gallery \| Blog	Re: WHCC Test Photos Problem I always send mine as level 10 and I have never had a problem.
	__________________ Bob - Hamilton, Ohio (Southwestern Ohio area) Use the preview feature to proof read your post to see if you any words or letrs out. You can check any links you embedded to see if they work properly

12-25-2007	#10 (permalink)
AJW390 Vicuna Posts: 228 CamelKarma: 32 Gallery \| Blog	Re: WHCC Test Photos Problem They require it to be a level 10 JPEG. __________________ __________________ Members don't see this ad. Register your free account today and become a member on PhotoCamel - Your Friendly Photo Community, gaining access to posting privileges, contests, free plug-ins and other downloads, unlimited online storage for your photographs, reviews, free marketplace listings, and much more.
AJW390 Vicuna Posts: 228 CamelKarma: 32 Gallery \| Blog

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