Customer care

[JDArt]

I sometimes check reseller ratings.com for the scoop on online retail camera shops.

How would you like to have a customer satisfaction rating of 0?

That's what this place has:

http://www.resellerratings.com/seller9662.html

[JDArt]

Some of the experiences are a riot. Get this:

HORRIBLE! Deceptive, uncommunicative, and rude. I ordered a 450 dollar camera, and they called a week later to ask if I wanted a battery and a battery charger with that. I, of course, asked "Doesn't the battery come with it?" to which the rude representative answered "No, of course not - none of these cameras come with the battery - you have to buy them separately from Kodak for 300 dollars. Fortunately, we offer a deal here - you can get yours for 200!".

Of course I cancelled the order, and would recommend stearing clear of this place. Who knows what vital piece your item will be lacking, that they will want to charge you half again as much as the item to include!

[Rokcet Scientist]

Originally Posted by JDArt

I sometimes check reseller ratings.com for the scoop on online retail camera shops.

How would you like to have a customer satisfaction rating of 0?

That's what this place has:

http://www.resellerratings.com/seller9662.html

Shockingly overrated

[Mr. Pickles]

I just have to laugh at this...and maybe pick some fun at you JD

How many times have we told you about B&H, Adorama, KEH, FM Site, Samys, our own Buy/Sell Forum, and the like for your new and used purchases

And you CANCELED YOUR order with these folks

Have we not taught you anything JD

Hope you take it in the spirit it was intended, Bossman

[dc2]

Originally Posted by bauerman

I'll bet I can tell you what state this seller resides in.................and it's initials are New York..............

Jared

New York is some where I always wanted to go for a long weekend at xmas ,I might leave my camera shopping elsewhere though

[ohenry]

It's not ALL of NY...but mainly "Crooklyn" errrrr...Brooklyn

[dougjgreen]

Plenty of excellent camera shops are located in New York, including Adorama and B&H. There are THOUSANDS of camera shops in New York. Of course, many will be excellent, many will be average, and many will be lousy.

[dc2]

Well if I get the chance I will have to do some looking up for the better ones .
Outside brooklyn

[ohenry]

Well John,a lot of the ones advertised really don't have a store front, so you'd never find them anyway Just follow the old adage "If it sounds too good to be true, it probably is" and you'll be fine

[dc2]

Yeah thanks Carl . Theres lots of reports that you guys in the states get a much better deal on camera gear in general than we do over here . I must admit I have not tried a true comparison really .
But I would not be surprised if it were true our goverment love the theft er er I mean taxes