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Old 3 Weeks Ago   #1 (permalink)
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Default FIX AVAILABLE NOW: 7D Flaw -- Residual Image in Picture

Firmware available to fix this issue here: Canon EOS 7D Firmware Update

From Canon USA:

Quote:
We have confirmed that in certain camera settings and shooting conditions, the phenomenon described below may occur in images captured by the EOS 7D Digital SLR camera.

Canon is currently investigating and analyzing the cause of this phenomenon, and we are planning to release a firmware update to address this issue.

Once the support measures have been established, we will post the relevant information on our Web site.

We offer our most sincere apologies to customers using this product who have been inconvenienced by this issue. Going forward, we will spare no effort in our quality management to make sure our customers can use our products with confidence. We hope our efforts will earn your understanding.

Phenomenon
In images captured by continuous shooting, and under certain conditions, barely noticeable traces of the immediately preceding frame may be visible. This phenomenon is not noticeable in an image with optimal exposure. The phenomenon may become more noticeable if a retouching process such as level compensation is applied to emphasize the image.

Affected Product
EOS 7D Digital SLR


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Old 3 Weeks Ago   #2 (permalink)
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Default Re: 7D Flaw -- Residual Image in Picture

SH*T

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[All
Canon] [EF16-35L II] [EF24-70L] [EF24-105L IS] [EF28-300L IS] [EF70-200F2.8L IS] [EF100-400L IS] [EF50F1.4] [EF85F1.2L II] [EF135F2.0L] [EF 1.4x II] [270ex] [430ex II] [580ex II] [ST-E2] [CP-E4] [EOS-1D Mk III] [EOS 5D MkII with BG-E6] [CPS Europe member]

...PBase images ?? ...or: SmugMug images ??
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Old 3 Weeks Ago   #3 (permalink)
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Default Re: 7D Flaw -- Residual Image in Picture

I am a Nikon fan. But seriously this will be fixed very quickly. Cannon knows how vital it is to put this fire out. I give it one week tops.
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Old 3 Weeks Ago   #4 (permalink)
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Default Re: 7D Flaw -- Residual Image in Picture

looks like it's more waiting to get this camera for me.
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Old 3 Weeks Ago   #5 (permalink)
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Default Re: 7D Flaw -- Residual Image in Picture

I just tried to duplicate this with the 1.0.9 firmware and can't. Kinda has me thinking maybe slow CF cards could be the cause of this.
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Old 3 Weeks Ago   #6 (permalink)
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Default Re: 7D Flaw -- Residual Image in Picture

Quote:
Originally Posted by ToppDogg View Post
I just tried to duplicate this with the 1.0.9 firmware and can't. Kinda has me thinking maybe slow CF cards could be the cause of this.
Nope, the image that is written to the card is flawed, from what I read this happens with all sorts of cards, from SANdisk Ultra II's to Extreme IV's...

...Canon is working on a Firmware Update to correct the problem...

it may be like the BlackDots of the 5D2 , but they solved that pretty quick too

...€0.02...

Kindest regards!

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Old 3 Weeks Ago   #7 (permalink)
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Default Re: 7D Flaw -- Residual Image in Picture

and there I was about to switch to Canon's!!!! Hmmmm....who wants my Canon 50 that I just bought?? lol
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Old 2 Weeks Ago   #8 (permalink)
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Default Re: FIX AVAILABLE NOW: 7D Flaw -- Residual Image in Picture

As edited into the original post, Canon has now issued firmware 1.1.0 to fix this issue.

Canon EOS 7D Firmware Update
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Old 2 Weeks Ago   #9 (permalink)
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Default Re: FIX AVAILABLE NOW: 7D Flaw -- Residual Image in Picture

thx for the info. i'm considering getting the 7D.


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