Thread: Package prints
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Old 03-24-2008   #3 (permalink)
dougsmit
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Default Re: Package prints

Yes you should always do the cropping but when prints are made in a package including more than one format from a single file, there must be something cropped on one or the other. I assumed that they would print the one that could be as a full file and cut some off the ones that must be cut. Instead they cut the 5x7 as expected and cropped the 8x12 even more so the 12" direction match the crop of the 5" and the 8" direction was cropped even more. The point of my post is that you can not assume anything. They were very willing to redo the 8x12 as it should have been but I wonder if they will change their package set up or assume most people won't care. I also wonder if this is a standard problem at other Costco locations or just a set up error at mine.
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